After a period of hot selling of tablet computers, disputes of various types have gradually increased. Yesterday, the Municipal Bureau of Industry and Commerce and the Municipal Consumers Association jointly counted hot spots for complaints in June. The "12315" and "96315" two hotlines accepted complaints on portable computers and other electronic products up to 100, with the most concentrated complaints.
The consumer Mr. Jiang bought a tablet computer a few months ago. Recently he made software upgrades according to the instructions on the official website. After upgrading, the computer could not boot. Mr. Jiang then contacted the brand customer service center and hoped that the technical department could solve the problem as soon as possible through telephone guidance. However, the answer was that it must pay 500 yuan for the telephone support fee.
Mr. Jiang said that it was the second time that the computer could not be turned on after upgrading the software. The first time the customer dialed the after-sales phone, the problem was solved quickly under the guidance of the staff. However, this time again, the same problem has arisen. Consumers are already very angry and did not expect the company to charge high fees. At present, the business sector is mediating complaints.
It is understood that there are many similar problems such as computer crashes encountered by Mr. Jiang, and other consumers have encountered poor quality of computer cooling, Huaping and other quality problems. In addition, many problems are caused by the insufficiency of after-sales service by the merchants. For example, the type or configuration of the computer sold by the operator is inconsistent with the agreement; delayed delivery or refusal to return and repair.
The industry and commerce department reminded consumers that the purchase of electronic products must be known. It is advisable to understand the product's performance, configuration, price, and other information in advance before purchasing goods, and conduct inspections on the spot. For merchants who recommend products they haven’t previously understood, it’s best to buy them carefully. Consumers must request and retain purchase documents and check the integrity of the records so that they can promptly file complaints after a dispute arises.
The consumer Mr. Jiang bought a tablet computer a few months ago. Recently he made software upgrades according to the instructions on the official website. After upgrading, the computer could not boot. Mr. Jiang then contacted the brand customer service center and hoped that the technical department could solve the problem as soon as possible through telephone guidance. However, the answer was that it must pay 500 yuan for the telephone support fee.
Mr. Jiang said that it was the second time that the computer could not be turned on after upgrading the software. The first time the customer dialed the after-sales phone, the problem was solved quickly under the guidance of the staff. However, this time again, the same problem has arisen. Consumers are already very angry and did not expect the company to charge high fees. At present, the business sector is mediating complaints.
It is understood that there are many similar problems such as computer crashes encountered by Mr. Jiang, and other consumers have encountered poor quality of computer cooling, Huaping and other quality problems. In addition, many problems are caused by the insufficiency of after-sales service by the merchants. For example, the type or configuration of the computer sold by the operator is inconsistent with the agreement; delayed delivery or refusal to return and repair.
The industry and commerce department reminded consumers that the purchase of electronic products must be known. It is advisable to understand the product's performance, configuration, price, and other information in advance before purchasing goods, and conduct inspections on the spot. For merchants who recommend products they haven’t previously understood, it’s best to buy them carefully. Consumers must request and retain purchase documents and check the integrity of the records so that they can promptly file complaints after a dispute arises.
DC Capacitor For Electric Furnace
DC Capacitor for Electric Furnace
DC Capacitor For Electric Furnace,DCMJ DC Filter Capacitors,DCMJ Pulse Capacitors,DCMJ DC Support Capacitors
YANGZHOU POSITIONING TECH CO., LTD , https://www.yzpstcc.com